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Frequently asked questions

FAQs

General FAQ’s

  • How do I start trading on Tradxc?

    To start trading, simply create an account, complete your KYC verification, and fund your account. You can then select from various investment plans or begin trading directly through our platform.

  • What is the minimum investment amount?

    The minimum investment amount depends on the plan you choose. Our starter plan allows you to begin with as little as $100. Higher-tier plans have different minimum requirements.

  • Can I withdraw my profits anytime?

    Yes, you can withdraw your profits at any time, provided you meet the withdrawal requirements for your selected plan. Withdrawals are processed within 24-48 hours.

  • Are my investments safe?

    We use industry-standard encryption and security measures to protect your account and transactions. However, all investments carry risks, and it's important to understand the terms before investing.

  • What fees are associated with trading?

    We charge a small percentage fee on trades and withdrawals. These fees are displayed during transactions, so you can review them before confirming any trades or withdrawals.

  • Can I copy other traders?

    Yes, our platform offers a CopyTrader feature, allowing you to automatically mirror the trades of experienced traders. Simply choose a trader, enter their unique trader code, and begin copying their trades.

  • How do I contact customer support?

    You can reach our customer support team via email, phone, or live chat. We are available 24/7 to assist with any questions or concerns you may have.

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